Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee on Yolect Pro. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — including a renewal charge. No explanation is required, though we always appreciate hearing what fell short.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all Yolect orders. You can request a refund in either of these ways:

• —Visit paddle.net, look up your purchase with the email address you used at checkout, and request a refund there.
• —Email us at support@yolect.com with your order email, and we will arrange the refund with Paddle for you.

Once approved, the refund is returned to your original payment method. Banks typically show it within 5–10 business days.

Cancelling your subscription

You can cancel at any time from your billing page or through Paddle. Cancelling stops future renewals and your Pro access continues until the end of the period you have already paid for. After that your account moves back to the Free plan — your captured content, knowledge library and drafts stay in your account.

A few practical notes

• —The Free plan needs no payment, so there is nothing to refund on it — try it first if you are unsure.
• —Annual plans are covered by the same 30-day guarantee from the order date.
• —Refunds outside the 30-day window are considered case by case; write to us and we will look at it fairly.
• —We may decline refunds where there is clear evidence of fraud or abuse of the guarantee across repeated purchases.

Questions

Email support@yolect.com and a human will answer. Full billing mechanics are set out in Paddle's refund policy.