Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee on Yolect Pro. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — including a renewal charge. No explanation is required, though we always appreciate hearing what fell short.

How to request a refund

The Story Assembly is the seller for all Yolect orders, so refunds are handled directly by us. Payments and refunds are processed through Razorpay, our payment processor.

• —Email us at support@yolect.com from the address you used at checkout, and tell us you would like a refund.
• —We confirm the order and issue the refund through Razorpay, usually within two business days.

Once approved, the refund is returned to your original payment method. Banks typically show it within 5–10 business days.

Cancelling your subscription

You can cancel at any time from your billing page, or by emailing us. Cancelling stops future renewals and your Pro access continues until the end of the period you have already paid for. After that your account moves back to the Free plan — your captured content, knowledge library and drafts stay in your account.

A few practical notes

• —The Free plan needs no payment, so there is nothing to refund on it — try it first if you are unsure.
• —Annual plans are covered by the same 30-day guarantee from the order date.
• —Refunds outside the 30-day window are considered case by case; write to us and we will look at it fairly.
• —We may decline refunds where there is clear evidence of fraud or abuse of the guarantee across repeated purchases.

Questions

Email support@yolect.com and a human will answer. Full billing mechanics are set out in our Terms of Service.